Dear customers, it is with a heavy heart that we must inform you that the Highsnobiety online store is now closed. We are immensely grateful for your support and loyalty over the years and thank you once again for shopping with us. Below, we have collated some important information for our final days and changes we had to make to accommodate the closure:
CUSTOMER SERVICE
We are no longer processing tickets for orders outside the return window (14 days since order date).
RETURNS
We remain committed to honouring your statutory consumer rights. You still have the right of withdrawal and returns in accordance with German consumer protection law (§ 355 BGB – Widerrufsrecht) and European Union law (Directive 2011/83/EU on Consumer Rights). Explanation on how to return here.
If you do have any questions about the closure or any other order related question, please reach out to shop@higsnobiety.com