You have 14-days from receiving your order from our online shop to request a return. If you are from outside the EU or EEA region please send an email to shop@highsnobiety.com letting us know you wish to make a return. Exemptions to the return policy include: underwear and intimate jewellery.

If you are from inside the EU or EEA region please click the button below.

Please note: Items must be unwashed, unworn, and in sellable condition to be eligible for a refund. Item/s returned to us that do not meet the above criteria will be A) not eligible for a refund and B) returned back to you. Returns made outside of the 14-day return window will unfortunately not be eligible for a refund.

For footwear returns: Please refrain from using the shoe box as the shipping package, we encourage you to keep the box your order was received in and simply return it back in the same box. We will unfortunately not accept any returns that fail to comply.